My days will involve;

• supporting a customer service orientated culture by imbedding an attitude to ‘own it and sort it’
• performing a wide variety of administrative tasks to support the Operations Team (this includes our amazing Community Managers, Community Administrators, Area Managers, the Wellness team and our Head of Community Operations)
• reviewing and developing processes, procedures, policies and documents applicable to the Operations team
• ensuring the applicable information is available and up to date on our intranet (Microsoft SharePoint)
• building and developing strong relationships with the Lifestyle Communities team and external stakeholders
• assisting with community, wellness and company events and functions

What you need to be successful in the role:

• previous experience in an administration role preferably in a similar environment (retirement, resort, hotel or hospitality)
• Proficient in the Microsoft Office suite
• Strong understanding of the Adobe InDesign program (essential)
• excellent verbal and written communication skills
• a passion for delivering exceptional customer service to ensure the best outcomes for our team and homeowners
• a humble and empathetic personality with a genuine desire to show kindness and understanding to our homeowners
• RMS and CRM knowledge, an advantage but not compulsory as training is provided
• you must hold a current full drivers’ licence

What will success feel like?

In addition to fulfilling the requirements listed in this position outline you will be inspired and challenged, your learning curve will be steep, and you will genuinely believe in the purpose of the business and you will wake up eager to start the working day where your contributions are valued and rewarded.

Want to learn more about the role, check out the Position Outline above or email us at careers@lifestylecommunities.com.au

If this sounds like you and you would like to join our team, submit your cover letter and updated resume by clicking apply now or via our SEEK ad!